Returns & Exchanges
At Access Denied, we stand by the quality of our products and offer a seamless return process for items that do not meet your expectations. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Request
Log into your account portal and select the order containing the items you wish to return to receive a pre-paid shipping label.
- 2.Secure Packaging
Place the items in their original packaging, ensuring all tags are attached and the product remains in its original, unused condition.
- 3.Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Inspection & Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.